• +254 736 60 00 02 or +254 709 09 00 00

Privacy Policy

At Amber Hotel, we are committed to safeguarding the privacy of our website visitors. This policy describes practices that apply to our site and how we will treat your personal information.


  • We may collect, store and use the following kinds of personal data
  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
  • Information relating to any transactions carried out between you and us on or in relation to this website including hotel reservations
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
  • Any other information that you choose to send to us.


Personal data submitted on the Amber Hotel website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

How we may use your personal information:

  • Administration of this website
  • To improve your browsing experience
  • To enable your use of the services available on the website
  • To send you our newsletter and other marketing communications relating to Amber Hotel which we think may be of interest to you by email
  • To provide third parties with statistical information about our users – but this information will not be used to identify any individual user
  • To handle enquiries and complaints made by or about you relating to the website


Anonymous information may be collected through the use of various technologies, including cookies.  For example, we might measure visitor volume on our websites, but do so in ways that keep the information anonymous.  This anonymous data may be used to analyze trends and statistics so that we can provide a better customer experience.

Cookies are small files that a website installs on your hard drive.  Cookies enable our web server to recognize your computer, which allows our websites to tailor content to better match your interests and preferences.  Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy to the extent that we are required to do so by law, in connection with any legal proceedings or prospective legal proceedings or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk.

Except as provided in this privacy policy, we will not provide your information to third parties.

You should only provide your personal information to Amber Hotel’s appointed online booking websites and online travel agents after reviewing their privacy policy. We will share your personal information with Amber Hotel’s appointed online booking websites and online travel agents only to the extent necessary for the purposes of processing your reservation.


We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. The Internet is not 100% secure. We cannot guarantee that your use of our website will be completely safe. Any transmission of your data to our site is at your own risk. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy.


We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.


You may instruct us not to process your personal data for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.


These are website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Ngong Lane, off Ngong Road
  • Nairobi, Kenya
  • +254 736 60 00 02 or
  • +254 709 09 00 00
  • This email address is being protected from spambots. You need JavaScript enabled to view it.


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